You can easily order by adding your favorite products to your cart and going through the checkout process. After payment, you'll automatically receive a confirmation email. We'll then carefully pack your order and send it directly to our logistics partner for fast delivery.
Order and pay
You are just a few clicks away from loving, conscious care for your little one.
Step by step
Step 1
After selecting the correct product, you can add it to your shopping cart via the green button.
Step 2
Click on the shopping cart in the top right corner and check that you've selected the correct items. Then click the green "Checkout" button.
Step 3
Enter your personal information and select your payment and shipping methods. If you have a discount code, you can add it right away.
Step 4
Click "Pay Now" to pay for and confirm your order. After payment, you'll be automatically redirected to a "Thank you for your order" page. You'll receive an order confirmation via email within a few minutes.
Accepted payment method
Frequently Asked Questions
View the frequently asked questions here. Is your question not listed? Then check out our help articles or send us a message.
How can I place an order at Olunaya?
Do I need an account to order?
No, you can also order without an account.
Can I change/cancel my order after I have placed it?
Our orders are forwarded directly to our logistics partner for processing as quickly as possible. Therefore, we cannot guarantee that changes or cancellations will still be possible.
Do you need to make any changes? Please contact us immediately. If your package hasn't been processed yet, we'll do everything we can to help.
How can I be sure that my order has been placed correctly?
You'll always automatically receive a confirmation email. Didn't receive one? Check your spam folder first or log in to My Olunaya with the email address you used to place your order.
If there is nothing there, please feel free to contact us so we can take a look.
Can I pay later?
No, at Olunaya we do not offer a post-payment method.
We have chosen this because we believe that responsible, transparent and conscious purchasing is important, both for parents and their families.
Where can I enter my discount code?
During checkout, you'll see a "Discount Code" field. Enter the code and click Apply . The discount will be visible immediately.
How many Olunaya points do I receive per purchase?
You'll receive 10 points for every euro spent. These points will be automatically added to your account after a successful order.
You can see exactly how many points you have and how much discount you can get with them in your account.
Delivery and shipping
We ship our packages with PostNL and currently only deliver to the Netherlands and Belgium. We offer free shipping on orders over €44.95 within the Netherlands.
Track my order
Here you'll find the status of your order, including shipping information and the expected delivery date. Stay informed about the progress of your order.
You can log in directly with the email address of your order via a temporary code in your mailbox, so a password or pre-created account is not necessary.
You can log in directly with the email address of your order via a temporary code in your mailbox, so a password or pre-created account is not necessary.
Returns
You have 14 days from the date of purchase to return or exchange a product, counting from the date of receipt.
Contact
Do you have questions or would you like more information? Feel free to contact us. Our team is ready to help.
Can't you figure it out?
Feel free to send us an email using the form below or use the chat function.